The www.taginsight.com website (hereinafter the “Site”) is published by TAG INSIGHT (hereinafter the “Publisher”).
The Site and the Software collect and process Personal Data relating to visitors to the Site and to the teams and/or partners of the Publisher’s customers (the “Customers”).
The Publisher undertakes to protect the confidentiality and security of Personal Data collected in connection with the activity of the Site and/or the use of the Software.
It undertakes to process said data in compliance with applicable regulations such as the law of June 20, 2018 relating to data processing, files and freedoms and the General Regulation on the Protection of Personal Data (RGPD).
1. Definitions
Personal data: Any information relating to a natural person who can be identified, directly or indirectly.
Processing of Personal Data: Any operation or set of operations performed on Personal Data or sets of Personal Data, regardless of the process used, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or making available, alignment or combination, restriction, erasure or destruction.
Cookie: A cookie is a small text file that a website stores on the user’s computer or mobile device when the user visits the site. It enables the site to remember the user’s actions and preferences (such as login, language, font size and other display preferences) over a period of time, so that the user does not have to re-enter them each time they return to the site or navigate from one page to another.
2. Data Processors
When browsing the Site, the company responsible for processing Personal Data is TAG INSIGHT, a société par actions simplifiée unipersonnelle with share capital of 1,000 euros, registered in the Paris Trade and Companies Register under number B 978 748 549, whose registered office is located at 66, avenue des Champs Elysées, 75008 Paris, France.
When Customers use the Software, the Publisher processes, on their behalf, Personal Data belonging to them or to their teams, their partners or their own customers. Customers are responsible for the processing of this data. They are therefore solely responsible for complying with their legal and regulatory obligations in connection with the processing of such data, which they carry out themselves, with their own resources and for their own needs alone. The Publisher, as a service provider, acts as a subcontractor. As such, the Publisher undertakes to comply with all the obligations incumbent on subcontractors, in accordance with Article 28 of the RGPD.
3. Personal data collected
In the context of the Site’s activity, the Publisher may collect Personal Data transmitted :
– directly by customers, their teams, their partners: last name, first name, professional e-mail address, postal address, telephone number, etc. ;
– or indirectly: data relating to connection (type of connection used, IP address, mobile telephone operator, etc.), browsing (statistics on pages consulted, rate of activity or inactivity, etc.), use of the functionalities offered on the Site.
4. Purposes of collecting Personal Data
Personal Data is collected for the purposes of operating the Site and accessing the Site’s services and the Software (hereinafter the “Services”) and in particular for :
– administration of Software user accounts,
– the provision and improvement of the Services,
– customer relations and personalized services,
– subscription management,
– analysis statistics,
– the fight against fraud,
– Site security.
5. Recipients of Data
Personal Data is primarily intended for use by the Publisher.
It may be transmitted to service providers (subcontractors) used by the Publisher to provide the services offered on the Site for the aforementioned purposes.
In the event of illegal activities, suspicions of illegal activities, or for the purposes of investigations or judicial requisitions, Personal Data may be transmitted, on request, to the judicial or control authorities: police, gendarmerie, magistrate, tax or social services, etc.
Under no circumstances will Personal Data be used and/or shared with third parties for commercial purposes such as advertising targeting or electronic, telephone or postal commercial prospecting.
6. Rights
In accordance with current legislation and regulations, each user has the following rights:
- Right of inquiry: users have the right to know whether their Personal Data is being processed, and in particular what data is collected, where it comes from, why and by whom it is processed.
- Right of access: the user has the right to access the Personal Data collected from or about him. This includes the right to request and obtain a copy of the Personal Data collected.
- Right of rectification: the user has the right to request the rectification of inaccurate, incomplete, equivocal or outdated Personal Data.
- Right of deletion: users may request that their Personal Data be deleted, in the cases provided for by legislation and regulations and subject to the Publisher’s legal retention obligations (accounting, tax, etc.).
- Right to limit processing: the user may request the limitation of the processing of his/her Personal Data in the cases provided for by legislation and regulations, it being specified that this is likely to lead to a deterioration in Services.
- Right to portability: the user has the right to obtain his/her Personal Data in a machine-readable format or, if possible, in the form of a direct transfer from one data controller to another.
- Right to withdraw consent: the user has the right to withdraw any consent given for the processing of his/her Personal Data.
- Right to digital inheritance: users have the right to define general or specific directives concerning the fate of their Personal Data after their death.
- Right to object to processing: the user has the right to object, at any time, for reasons relating to his/her particular situation, to the processing of his/her Personal Data whose legal basis is the Publisher’s legitimate interest. In particular, the user has the right to object at any time to the use of his/her Personal Data for commercial prospecting purposes.
To exercise his rights concerning Personal Data collected while browsing the Site, the user must send his request, accompanied by proof of identity, to the Publisher by e-mail to legal@taginsight.com or by post to the address referred to in point 2 above.
To exercise his rights concerning Personal Data collected during use of the Software, the user must address his request to the Customer concerned. Any request made directly to the Publisher will be forwarded to the Customer concerned for instructions.
In the event of a dispute, the user may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (www.cnil.fr), the supervisory authority responsible for ensuring compliance with obligations relating to the protection of personal data.
7. Security
The Publisher takes all necessary measures to ensure the security of the Personal Data it collects. The Personal Data collected is hosted by specialized subcontractors (web hosts). Access to the servers is restricted by means of a strong identifier and password, and an encrypted connection of the ssl / https type. The servers are hosted in the authorized service provider’s highly secure data centers, and administered by the said service provider.
8. Data retention period
In order to comply with its legal obligations or to have the elements necessary to assert its rights, the Publisher will archive Personal Data under the conditions provided for by the applicable regulations.
The lawfulness of the processing carried out by the Publisher results from (i) either the contract entered into with Customers, in particular in the context of the Services, (ii) or the express consent of the user, which may be withdrawn at any time, (iii) or the legitimate interest of the Publisher (commercial interest, justified, balanced and not infringing on the privacy of the user), (iv) or the law.
The length of time Personal Data is kept varies according to the purpose for which it was collected.
Most Personal Data is kept for a period of 3 years from the user’s last activity on the Site, then archived with restricted access, for an additional period, for specific reasons and authorized by law (warranty, disputes…). They are then deleted.
9. Transfer of data outside the EU
The Publisher may transfer certain Personal Data outside the European Union. Transfers of Personal Data outside the European Union will only be made to countries whose level of security for Personal Data is recognized by the European Union or by standard contractual provisions.
Tag Insight use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
10. Information in the event of theft of Personal Data
If, despite all the protection measures implemented by the Publisher and its subcontractors, some of the Personal Data should suffer a security breach, the Publisher undertakes to inform users within the legal time limits in force. This legal obligation to inform shall not be construed as an admission of liability or negligence on the part of the Publisher or its subcontractors.
11. Cookies and other tracers
The Site and its partners use cookies to store and access Personal Data such as browsing data, in particular to improve content and analyze Site traffic.
Various types of cookies may be used on the Site, in particular to facilitate user navigation on the Site:
Analytical or statistical cookies
Cookies are used to track the use and performance of the Site, to compile statistics and volumes of visits to and use of the various elements of the Site (content visited, routes taken) and to improve the interest and ergonomics of the information offered on the Site (pages or sections most frequently consulted, etc.). These cookies are also used to count visitors to a page.
Functional cookies (always active)
Cookies which enable the Site to function better. The Site uses these cookies to temporarily record information about the user’s session (visit to the Site), for example by remembering what the user has entered in a form. Some of these functional cookies are essential. This means that these cookies are necessary for the proper functioning of the Site. The user cannot refuse or deactivate cookies deemed necessary.
The user must give his consent to the deposit of certain cookies, the information on which is provided in the cookie information banner visible on first connection to the Site.
In particular, the user is informed that the use of Google Tag Manager requires consent to the associated cookies in order to operate in compliance with the Site. For further information on the processing and use of data by Google, as well as settings and deactivation options, the user is invited to consult the Google Tag Manager terms of use (https://marketingplatform.google.com/intl/fr/about/analytics/tag-manager/use-policy/), as well as Google’s privacy policy.
Tag Insight use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
The agreement thus given is valid for a maximum period of six (6) months from the first deposit in the user’s terminal equipment.
For statistical cookies exempt from consent, the maximum retention period is thirteen (13) months.
Each user has the option of refusing the installation of cookies on his or her device. However, in the event of refusal, navigation and the user’s experience may be limited.
Acceptance of cookies to facilitate connection and browsing of the Site can be modified at any time by clicking on “Cookie Settings”.
The user is informed that the Publisher’s partners and any other third parties may place cookies on the Site. Only the sender of a cookie is likely to read or modify the information contained therein, and the Publisher has no access to or control over cookies that third parties may use. The issue and use of cookies by third parties are subject to the privacy policies of such third parties, which supplement these terms and conditions. Consequently, the user is invited to visit the sites of these third parties for more information on the cookies they store and how to manage them.
12. Modification of the Privacy Policy
The Publisher reserves the right to modify this Privacy Policy at any time, in particular in accordance with changes in applicable laws and regulations.